SpoQ is a conversational AI sales agent for online B2C brands. It talks to your customers on your website, WhatsApp, and Instagram — understanding what they need, recommending the right products, handling support queries, and bringing customers back after they buy.

A chatbot matches your question to a stored answer. Ask it about a dress for a wedding and it sends you a link to all 48 dresses.SpoQ has a conversation. It asks what the occasion is, what you usually wear, what your budget is — then recommends two things that actually fit. It also remembers you next time, on any channel.

Website chat, WhatsApp, and Instagram. One agent across all three, with shared memory — so a conversation that starts on Instagram can continue on WhatsApp without the customer repeating themselves.

No — it takes the repetitive volume off their plate. Order tracking, delivery questions, size exchanges, returns: SpoQ handles those. Your team stays for the conversations that genuinely need a human, and SpoQ hands those over with full context.